Terms and Conditions of KiteGlobing (kiteglobing.com)

Pre booking

Please transfer the 50% deposit on one of the bank accounts below. As soon as we receive your payment we will send you a confirmation receipt. Please pay independently the left over amount according to the date on the invoice as you will not receive any request. In case the total payment has not been done one week prior arrival the price on place will appear and you need to schedule a new time for your booked services.

In the case of short-term payments (short-term bookings), please send us the proof of payment (bankconfirmed/bank transfer statement) by email to ensure a timely reservation. Please take care when transferring money abroad that you have to bear the fees for transfers.

Please note the general conditions at KiteGlobing (Mauritius) Kite & More Ltd:
In case of bad weather, for ex. no wind, no waves, cyclone, etc. we will not refund the payment. Instead, we will give you a voucher for the left over amount, which is valid for 2 years. It is also possible to change directly on place your booked services for any other activities which KiteGlobing offers, for example:
Swimming or watching dolphins, wakeboard, surf, SUP, etc. as well as purchase your kitesurf equipment in our shop.

Cancellation

Booked services must be cancelled via e-mail at the particular kite station. The following conditions apply for cancellations:

  • between 7 days and 1 day before arrival: 50% of the booked service as a voucher (see prebooking note)
  • No-shows are charged 100%.

Registration and cancellation of the contract

A course participant must be in the best of health. He/she must be able to swim for at least 15 minutes without any support. The kite surf instructor may suspend a student from course, if he/she is behaving dangerously or disturbs the course. In this case the KiteGlobing won‘t refund any money.

Disclaimer

KiteGlobing takes no responsibility for property damages or bodily injury of any kind. Also it doesn‘t take responsibility for theft, pilferage and non-delivery. This regulation also applies to the lockers and the guests for storage.

Safety rules

The beneficiary of this contract has to adhere to all orders given by the staff of KiteGlobing. He/she has to follow the international right of way. Kite surfing is not permitted in the swimming area of the nearby hotels.

Every kite surfer has to keep a safe distance of at least 50 meters to others, especially to beginners. Jumping with a kite in a distance of 50m and less to the beach is prohibited. The rescue boat operates only inside the lagoon, and not behind the reef, as the water outside the reef has a lot of current and waves. Guests who like to kite inside the wave are on their own risk. It‘s not permitted to kite surf off site the security area with a radius of 1 km around the station.

Violating any of these rules will entitle KiteGlobing to cancel this contract without refunding money.

Lessons

Usually a kite surf lesson starts at the first booked day and time at 9:30am, 12:30pm or 15:00pm. If the practical part of the course can‘t take place because of too much (>25 kn) or too less (<12 kn) wind, the course will be rescheduled or replaced with a voucher with a similar value. KiteGlobing is not obligated to refund the course fee, if a customer wants to quit the course due to personal reasons.

Rental

The tenant is obliged to return any rental gear until 5:00 PM. If the tenant is not sufficietly skilled to handle the rental gear, KiteGlobing will refuse the rental.The renter is allowed to cancel the contract and to keep the rental fee.The tenant is liable for self-inflicted damages and must pay on its own. He/she has to report any damage when returning the gear. The KiteGlobing staff takes care of trim and safe condition of the rental gear regularly. However the tenant is obliged to check the rental gear before every use thoroughly insurance of rental gear

Insurance

The Insurance of KiteGlobing for rental gear covers damages on the insured gear up to 300 € per case of damage without cost sharing. For damages over 300 € or loss of gear the tenant has to pay.

Severability clause

If any provision of these policies and regulations or the application thereof to any person or circumstances is held invalid, such invalidity shall not affect other provisions or applications of these policies and regulations which can be given effect without the invalid provision or application, and to this end the provisions of these policies and regulations are severable.